ON SALE: Presale for CITI® Card Members Starts Tuesday, February 14 at 11:00 AM; Tickets go on sale to general public Friday, February 17 at 10:00 AM at LiveNation.com, all Ticketmaster outlets, the box office, or charge by phone (800) 745-3000.
EVERYTHING PSL OWNERS NEED TO KNOW ABOUT THEIR ACCOUNTS AND TICKETS
PSL Owners receive season ticket invoices via mail and email in early February. Season tickets must be paid in full by June 1, each year. Payments can be made via cash, check, money order or credit card. The Ravens accept MasterCard, Visa, Discover, and American Express credit card payments.
Payments can be made online (sign in to your online account manager), by phone at 410-261-RAVE (7283), by mail, or in person at the ticket office. Online payments are only accepted after invoices are sent each season. PSL Owners can make payments by phone, mail, or in person at any time throughout the year.
The following items were provided by mail and via email related to 2017 season ticket renewals (click to view):
For your convenience, season ticket renewal billing is issued in two installments. The first invoice indicates billing for 50 percent of the total amount due. Final invoices are mailed in mid-April for any remaining balance. This final payment is due June 1st. Any playoff and/or re-sale credits, if applicable, are applied towards your renewal. Payment deadlines are as follows:
|2017 Season Ticket Billing||Due Date|
|50% of Season Ticket Amount Due (First installment)||March 8|
|50% of Season Ticket Amount Due (Second and final installment)||June 1|
Monthly payment plans are available via My Ravens Ticket Account or download a payment plan request form. Automatic payment plans cannot be accepted via phone, because written authorization is required in order to withdraw multiple payments over an extended time period. PSL Owners can call and make one-time payments at any time. The following automatic payment plans are available:
After keeping the same prices for the last four consecutive seasons, we are raising the cost of season tickets. The price increase will bring an 8% growth to the Ravens’ ticket revenues. Depending on seat locations, escalations will range from 4.7% to 10.3% for certain prime sections. (In 2016, the Ravens’ average ticket price ranked in the bottom half of the NFL, based on data supplied by the league).
Since our last ticket price increase in 2013, we have invested $45 million of our funds to make improvements at M&T Bank Stadium, including advanced Wi-Fi capabilities for fan use, redesigned concession stands, concourse upgrades and LED board advances. We have confirmed that we will invest another $120 million in stadium upgrades, to be completed in phases before the 2019 campaign.
These dramatic developments include:
PSL Owners can typically expect, depending upon the game schedule, that their season tickets will arrive in late July.
All PSL owners are afforded the option of renewing their PSL seat locations and parking passes (if applicable) for any postseason games held at M&T Bank Stadium. It is our policy that playoff ticket invoices reflect billing for a two-game package, which represents the maximum number of potential home playoff games.
Playoff invoices are typically mailed in November, if it is determined that the Ravens could qualify to host a postseason game at M&T Bank Stadium. Playoff invoices will be mailed when possible. However, invoices may be sent via email in December in certain circumstances. Please make sure that your email address is up to date and that Ravens emails are being delivered to your inbox, rather than to a junk or spam folder.
PSL Owners have an early opportunity to commit to playoff tickets prior to the start of the regular season. Commit now and lock in regular season pricing (ten game average) with no money down if the Ravens host a Wild Card Playoff Game at M&T Bank Stadium. This benefit is exclusive to PSL Owners and is only good until September 7, 2017, when the Wild Card price will increase to a higher price.
All PSL Owners can log in to Account Manager to view invoices, pay bills, and manage tickets online. Scroll down to the bottom of this page to log in. Your account number and a password or PIN number is required. If you need to retrieve your log in credentials, please call the ticket office at 410-261-RAVE (7283).
*Please note that PSL Owners should never share account information, including account number and password, with untrusted sources.
PSL Owners can reprint tickets through Account Manager for no extra fee. If tickets were lost or stolen, make sure to select the option to create a new barcode. This will make the original printed tickets invalid. For instructions on how to print at home, Download the How to Print at Home Guide or view the following video.
If you cannot attend a game, you can use Account Manager to transfer tickets to a friend, donate tickets to charity, or sell tickets via NFL Ticket Exchange. For more information, visit the Unused Ticket Options page.
We continue to focus on recognizing your commitment to us with our newly-expanded PSL Owner Rewards Program (previously Ravens Rewards). More than 2,300 PSL Owners were selected for prizes and experiences in 2016. All PSL Owners are now eligible to receive one of more than 2,000 Ravens-centric rewards by renewing for 2017. Click here for more information on prizes and how to increase your chances of being selected.
In order to purchase Ravens Season Tickets in M&T Bank Stadium, the purchase of a PERMANENT SEAT LICENSE (PSL) is required. A Permanent Seat License is a one-time purchase that transfers the ownership rights of the seat(s) from the team to the individual licensee. It is a contractual agreement between the team and the PSL Owner and, as long as the tickets are renewed each season, YOU own your seats. This means that the team cannot relocate your seats and you can pass your seats down to family members or decide who gets them next.
Get the official mobile app of the Baltimore Ravens to catch breaking news, access your PSL account manager to transfer or sell tickets, purchase parking, view stadium and concessions maps, and more.
Variable ticket pricing sets prices for individual games in a season that parallel ticket demand. The Ravens will utilize a two-tier pricing model that establishes separate pricing for preseason and regular season games.
Please view our Stadium Diagram for a full list of season ticket and non-season ticket pricing for preseason and regular season games. Please note that non-season ticket pricing is subject to change
The implementation of variable pricing in 2016 was in response to feedback in our annual fan surveys, where PSL Owners have consistently asked us to recognize the value of preseason versus regular season games in our pricing.
With the implementation of variable pricing in 2016, we are keeping pace with other professional franchises in the region, including NFL teams. The Orioles, Nationals, Capitals and Wizards all utilize variable pricing as well as 28 of the 31 NFL teams.
If you have any questions related to our new variable ticket pricing, please call the ticket office at (410) 261-RAVE (7283).
To change the address on a PSL account, the account holder of record must submit a written request, including the PSL account number, old address, new address, and signature of the PSL account holder. For business accounts, please send an address update on company letterhead and include signatures from two employees. You will receive a confirmation email or phone call once the address change has been processed. We recommend that you not use a P.O. Box address, in the event that a special delivery service is used. Special delivery services typically do not deliver to P.O. Box addresses.
The last day to change your address for the 2016 season tickets mailing and the yearbook mailing is May 31st.
To change the name on a personal account, a PSL Transfer must be completed online via the Baltimore Ravens PSL Marketplace (powered by STR Marketplace). To begin a private PSL Transfer, click here.
For more information on PSL Transfers, see the Private PSL Transfers section below.
To change the attention name on a corporate account, a written request must be made in writing by the person listed as the original attention name or by a current officer of the organization with a brief description of why the name is changing, i.e. new contact or left company. Requests of this nature must be submitted on company letterhead. Please include the PSL account number on all correspondence.
Phone numbers and email address can be updated online through Account Manager or by calling the ticket office at 410-261-RAVE (7283). Please note that each account must have a unique email address.
We are currently sold out of PSLs with a wait list and are unable to upgrade. The best way to upgrade seats is to sell your current PSL(s) and purchase a new PSL from another current owner who is looking to sell.
If you are looking to purchase additional PSLs, you can buy from a current PSL Owner through the PSL Marketplace or join the The List. For more information on buying PSLs, the Marketplace, and joining The List, read below or visit the Buy/Sell PSLs page.
Pricing varies depending on the section or zone of the stadium. PSLs may be sold for higher than face value if you are using the PSL Marketplace web site or buying from a current PSL Owner. The face value for PSLs and the cost of season tickets can be found on our seating diagram.
Baltimore Ravens PSLs are sold out. The List was created as a means for interested buyers to get access to available PSLs. The List gives individuals the opportunity to be part of an exclusive club whose members will be first in line when PSLs become available.
The PSL Marketplace is the official website to buy or sell Ravens PSLs. You can view prior sales data for similar seats and post listings of PSLs you want to sell. The Marketplace will take a 10% commission from the seller and add 10% to the cost for the buyer. For more information on selling PSLs, the Marketplace, and the face value of PSLs, visit the Buy/Sell PSLs page.
Those parties who intend to transfer the rights to their Permanent Seat License(s) must conduct a private transfer online via the Baltimore Ravens PSL Marketplace (powered by STR Marketplace). To begin a private PSL Transfer, click here. Private transfers must be initiated by the seller. Click here to view a step-by-step guide on how to conduct a private transfer.
There are two options for private transfers. In a Private Transfer, you will submit paperwork online through the PSL Marketplace and pay the standard $50 per PSL fee. They buyer and seller will handle the exchange of money on their own. In a Private Sale Transfer, the PSL Marketplace will handle the transfer of money from buyer to seller. The fee for a Private Sale Transfer is 5% of the sale price (minimum $50 per PSL).
Transfer processing periods are from January 1st – May 15th and from September 1st – October 15th each year. Private transfers conducted outside of these windows will be processed during the following transfer processing period. During these periods, once a transfer has been approved by the Ravens Ticket Office, paperwork will be officially processed for the PSLs to go into the new owner’s name within a few weeks. Shortly after the transfer has been processed, executed copies of the transfer paperwork will be mailed to both parties and the new owner will receive any applicable invoices.
A $50 per seat transfer fee is required for all private transfers. In the unfortunate event of a death in the family, the transfer fee may be waived with proper documentation, if the PSL rights are being transferred to an immediate family member.
If you have any questions or concerns regarding PSL Transfers, please call the Ravens Ticket Office at 410-261-RAVE (7283). Questions pertaining directly to the PSL Marketplace should be directed to STR at 1-800-768-1076.
PLEASE NOTE: Parking passes are NOT transferable.
Season parking passes are sold to PSL owners by permit only. All stadium parking lots are currently sold out. Parking is not transferrable.
A limited number of season parking passes are available in the Horseshoe Casino Garage, with options for general parking and valet parking. Please call the ticket office at 410-261-RAVE (7283) for more information or return the Order Form to purchase a pass.
Season parking passes are also available in private lots and garages in the area through Parking Panda.
Tickets should be secured in a safe place at all times. If tickets are lost, stolen or the correct game tickets are left at home, tickets can be re-printed under the following guidelines:
Reprints can be obtained from Account Manager, by calling the ticket office at 410-261-RAVE or at specified ticket windows on gameday.
For ticket sales information, inquiries regarding your PSL account, and other questions, the Baltimore Ravens Customer Service lines are available Monday through Friday from 9 a.m. to 5 p.m. In order for us to better serve you please have your PSL Account Number available at the time of your call.
Ravens Ticket Office Phone: (410) 261-RAVE (7283)
Ravens Ticket Office Fax: (410) 468-1340
Send correspondence to :
Attention: Ticket Office
1101 Russell Street
Baltimore, MD 21230
Please label all correspondence with the appropriate subject (i.e. Attn: Address Change, PSL Transfer, etc.).
For Ticket Payments Only:
Baltimore Ravens, L.P.
P.O. Box 64254
Baltimore, MD 21264-4254
Redskins vs. Ravens
Thursday, August 10 | Time TBD
Ravens at Dolphins
August 18/19 | Time TBD
Bills vs. Ravens
August 25/26 | Time TBD
Ravens at Saints
Thursday, August 31 | Time TBD
Ravens at Bengals
Sunday, September 10 | 1:00 PM
Browns vs. Ravens
Sunday, September 17 | 1:00 PM
Ravens at Jaguars
Sunday, September 24 | 9:30 AM
Steelers vs. Ravens
Sunday, October 1 | 1:00 PM
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Bears vs. Ravens
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Dolphins vs. Ravens
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Texans vs. Ravens
Monday, November 27 | 8:30 PM
Lions vs. Ravens
Sunday, December 3 | 1:00 PM
Ravens at Steelers
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Colts vs. Ravens
Saturday, December 23 | 4:30 PM
Bengals vs. Ravens
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