A Text for Help Messaging Service is available to all guests with smartphones at M&T Bank Stadium, which offers a fast and easy method to report any issues or concerns directly to the security staff. It's a simple and convenient process:

1. Open a blank text message and address the message to 410-324-6141
2. Text messages can be up to 160 characters in length and a subject for the text is not required.
3. For us to best serve you, please be as accurate and specific as possible with seat locations and descriptions of the issue or concern.
4. Once the text message is received by stadium staff, you will receive an immediate confirmation response message stating, "Your message has been received by stadium personnel."
5. The issue will then be reported to appropriate stadium personnel for follow up. If more information is needed, the operator will respond with additional questions.