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TIMELINE

9:00am: D/E/F/NN Lots Open 
12:00pm: Team Member Shuttle
3:50pm: Guest Parking Lots Open
3:50pm: Command Center Staffed
4:00pm: Gatehouse LL & Ravenswalk Open
4:20pm: Media Gate & Press Box Open
5:20pm: The Landing, Roof Deck Open
6:20pm: All Gates Open
8:20pm: Kickoff/Tailgating Ends 
Start of 3rd quarter: Alcohol Cutoff
11:30pm: Anticipated End Time

GATES

Gates open to Public at 6:20pm
All Gates Are Open
Smoking Pens: Gates A, B & D will have smoking pens set 15 min. after kickoff
Team Member Check In Locations:
SE Lobby: 9:00am Daily Use 
Gate C: 12:00pm for SAFE/Fanatics
SW Lobby: 12:00pm For GSHAs & Hospitality Village 
Gate D: 1:00pm For Hospitality Evermore/ABM
Media Gate: 4:20pm

PARKING

Guest Parking Lots Open at 3:50pm
A,B,C,D,F,G,H,N,NN,O,K,L

Lots In Use
All Lots in Use
ADA Lots - B/C, R, $60 first come first serve

Tailgating
No Tailgating: D,E,F, Casino
Cold Only: K,L,SWH
Hot: A, B/C,G,H,N,NN,O

Text for Help: 410-324-6141

TICKET OFFICE

Club Level - Face Painting 6:20 PM-8:20 PM (NW 250, SW 229) Post Game Bars - N/A SE Family Waiting Area - Section 224, Ops to setup for postgame family/friends
The Perch - DJ Kopec at Section 534, Big Truck Bar at Section 507, Pregame Live Show Section 519, Perch Merch Sold at 501, 514 & 540, Corner Notches Will Have Heaters
Hospitality Tents/Sales Tables - 5:20 PM Miller Lite Gatehouse Lower Level - Open at 4:00pm Miller Lite Roof Deck - 5:20pm—7:50pm Opens to GA 8:05 PM
PSL Experiences: Sideline VIP (sec 119), Tunnel (sec 126), West Endzone Field Visit (will call window).

MARKETING

Gameday Sponsor: Ledo Pizza

Gate Giveaway: Winter Scarf (Ledo Pizza) First 15,000 Fans

Special Effects:
5:30pm Continuity Check

Pyro: Anthem, Player Intros, after scores & after halftime

Co2 Towers: Intros

Fog Curtain: Intros

Pixmob (NOVA's on handrails)

Light out at Anthem, Intros, Caws to Arms, MD Moment

National Anthem: Gabby Samone

Color Guard: Army & Vietnam Vets

Flyover: N/A

Flag: N/A

Honorary Captain: Joni Holifield

Legend: Cary Williams

Promotions:

Southwest Captain of the Game

CSX Seats for Service

Wawa Kickoff Kid

Honor Rows

Rising Stars Relay (pregame)

Honorary Captain

Dunkin Defensive Section

Perch Party

MD Lotto Pass for Cash

Halftime: Marching Ravens

CONCESSIONS/RETAIL

Vouchers Accepted at All Locations EXCEPT: Action Station on Club Level, 
Chesapeake Market, Jimmy's Seafood, & Shake Shack
EMPLOYEE Concession Stands open @ 5:20 PM Sections 115 & 532
Cookies & Milk: 324, 362, 406, 444 & Club Elevator Entrances
Crush of the Game: Liberty Crush 204 & 234
Hot Dog of the Game: The Bay Starter Dog
Kickoff Classic Locations: All Items Under $5 Flock Friendly Pricing
RETAIL:
All Locations Open with Matchup Pins Available
Flock Shop at Gate A Plaza & Merch Trailer on Ravenswalk @ 4:00 PM
Lululemon Product is 40% Off
Blankets, Gloves, Knit Hats, Scarves, & Hand Warmers are Prominent in Each Location

RAVENSWALK

Setup/Load In: 2:30pm
Exhibitors Ready By: 3:45pm
Ravenswalk Opens: 4:00pm
Band Marching: 6:55pm
Ravenswalk Closes/Tailgating Ends: 8:20pm

STADIUM UPDATES

Membership Clubs: The Raven (Sec 152), The Trust (Sec 127), Champions Club (Sec 140),
Legends Suites (Sec 140). Clubs close 90-minutes Post-Game and guests can use
NW or SW lobby to enter. Legends Suites guests can use any suite lobby to enter. Trust
exit SW lobby, Raven exit NW lobby, Champions/Legends exit NW or SW lobby.

Miller Lite Gatehouse Lower Level: Open at 10:00AM to guests with a ticket until 90 minutes Post-Game.

Miller Lite Roof Deck Hospitality: Open for guests at 10:00AM Closes at 12:30PM Re-Opens to GA at 1:00PM until 60 minutes Post-Game

The Landing: Open at 10:00AM to GA with game ticket until the Landing close at 1:30PM.

Field Seats: NW & SW Field Seats will be in use. Guests can access field seats via our
new membership clubs.

GUEST EXPERIENCE

The guest experience team (Colleen, Charlie, Ryan, Kevin, & Jonathan) can be found on the Guest Services Channel. Guest Services Phone Extensions:

GS 100: (8124) GS 118: (8101) GS 500: (8529) GS 527: (8528) Command Center: (8050)

There will be a Guest Services Carts located at Sections 118, 134L, 519 & 546 for responsible driver sign-up: Now done via QR code. 1st game certificates & celebratory buttons.

Reverse ATMS: 117,146,250, 502, 529 (M&T Bank Stadium is cashless. Please report to command center if you see any cash transactions).

REWARDS & RECOGNITION
Donut Day & Team Member Giveaway