How many passes can I buy?
You may purchase up to six passes.
If I buy more than one, will my seats be together?
Yes, the seats will be together. You will be contacted if we think that might be difficult to accommodate for a game.
How do I get my passes to my guests?
Only the buyer’s phone will hold the tickets, make sure you enter the stadium with your guests.
Can I print my tickets or get paper tickets?
No, the Southwest Boarding Pass is only accessible through your mobile smart phone.
Which mobile phones support the Southwest Boarding Pass?
Southwest Boarding Pass is supported by iPhones and Androids.
Can I get a refund for unused tickets?
No, the Southwest Boarding Pass is non-refundable non-transferrable and cannot be re-sold.
Does the Southwest Boarding Pass auto-renew?
No. Information regarding the 2020 Southwest Boarding Pass will be sent at a later date if the program is still offered.
Can I purchase the pass if I don’t have an iPhone or Android phone?
Not at this time.
Can I upgrade my Southwest Boarding Pass to a different seat?
No. Southwest Boarding Pass cannot be upgraded or exchanged.
Can I resell my Southwest Boarding Pass is I can’t make a game?
No, Southwest Boarding Pass tickets are not transferrable and cannot be re-sold.
