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What the Ravens Staff is Doing to Ensure a Safe Environment

Safe Stadium Enhanced Cleaning icon

Enhanced Cleaning

  • We're taking cleaning and disinfection to the next level. All "high touch" surfaces in stadium common areas will be cleaned before, during and after each game or stadium event.
  • "High touch" surfaces include door handles, elevator buttons, handrails, sink handles, toilets, ATMs and other touch screens, turnstiles, vestibules, and water fountains.
  • Club level tables will be cleaned after each use.
Safe Stadium Staff Safety 1 icon

Staff Safety

  • All staff and stadium employees will be required to complete a health screening and have their temperature taken before entering the building. Any temperature above 100.4⁰F will be flagged, and that employee will be sent home.
  • Like fans, all staff and stadium employees will be required to wear a face covering inside the building. They will also be required to complete a short heath screening questionnaire before entering the stadium on gameday.
  • For those staff who work in concessions or handle any "high touch" surfaces, gloves and additional personal protective equipment may also be required.

Concessions Safety

  • To protect fans purchasing food on game day, the Ravens and our concession partners have eliminated condiment stands and will have pre-packaged condiments.
  • Replaced buffets with attendants to serve food and installed touchless utensil dispensers.
  • All items will be sold in pre-packaged units or packaged in closed containers.
  • Using single serve cutlery kits and plasticware rollups.
  • Socially distanced queuing.
  • Masks and gloves required for all staff members. Hand washing and gloves will be changed out every 30 minutes.
  • Disinfectant Clean Team focusing on high touched equipment during the event.
  • Sanitizer bottle given to each team member at arrival.
  • Cashless operation with contactless credit card devices (note: tax no longer included in purchase price)
  • Reverse ATMs are located on the Lower Level (sections 117 & 146) and the Club Level (sections 226 & 250).
  • Guests are still permitted to bring your own food in a clear plastic bag on gameday.
  • Some amenities may not be available with a reduced stadium capacity.
Safe Stadium Retail icon

Retail Safety

The following Retail locations will be open:

  • Stores open: 113, 126, 140, 153
  • Portables open: 103, 119, 134, 148
  • Club: 226, 248

Retail available in all zones with enhanced social distancing efforts to reduce guest contact including:

  • Plexiglass shields installed at every cash register.
  • More floor space for distancing in each store.
  • Limited number of guest in the store at a given time.
  • Floor markers to keep guests distanced.
  • Hand sanitizer available at all retail locations.
  • Cash will not be accepted.
  • Reverse ATMs are located on the Lower Level (sections 117 & 146) and the Club Level (sections 226 & 250).