Accessible (ADA) seating is available throughout the stadium on all levels. Guests who require ADA seating, including PSL Owners, should contact the Ticket Office at 410-261-RAVE (7283) to purchase those seats in advance. Seats are offered on a first-come, first-serve basis and ADA seating may not be available on game day. ADA parking is located in Lots B/C and Lot R (located off of the Russell Street Service Drive). ADA parking cannot be purchased in advance and is first come, first-serve. Access to disabled parking spaces is limited to vehicles with state-issued disabled license plates or valid disabled hangtags. In addition, the person to whom the disabled tag was issued must be in the vehicle and will be asked to provide a state MVA disabled registration card, state-issued identification and a valid game ticket. Parking lots will open 4 and a half hours prior to kickoff and tailgating is prohibited. Kits for guests with sensory disabilities are available at stadium guest services locations.

To make updates on your PSL Owner account, please contact the Ravens Ticket Office. For phone number or email address updates, please contact us via phone at (410) 261-RAVE (7283). For mailing address updates, please submit your request in writing, via email to ravens.ticketoffice@ravens.nfl.net, or by physical mail. The PSL Owner should include the account number in the fax, letter, or email. An email notice must come from the email address listed on the account.

For business accounts, please send the address update on company letterhead, including a signature from the secondary account name, a President or CEO. Send requests to:

Baltimore Ravens Ticket Office
Attn: Address Change
M&T Bank Stadium
1101 Russell Street Baltimore, MD 21230

Phone number: 410-261-RAVE (7283)

Fax: 410-468-1340

Email: **ravens.ticketoffice@ravens.nfl.net**

Once your account update has been processed, you will receive an email confirmation.

All gates open 2 hours prior to kickoff. Parking lots will open 4.5 hours prior to kickoff. Due to heightened security measures at the gates, we strongly urge all guests to arrive at the stadium as early as possible to avoid entrance delays, particularly in colder weather. Re-entry into M&T Bank Stadium is not permitted.

If medical items are required (e.g. diaper bags, medical bags, medications, etc.), be sure to have them with you upon entry. Please go through the Family Medical Lanes located at all four main gates: MedStar Health Gate A, Gate B, Gate C, and Southwest Gate D.

All guests entering the stadium are subject to search. Refusal to comply may be grounds to prohibit admission. Guests will not be permitted to enter the stadium if they are visibly intoxicated.

Fans must be 21 or older to purchase/consume alcoholic beverages at the stadium and parking lots. Proper identification is required to purchase any alcoholic beverage. The Ravens and our concessionaire reserve the right to check proof of legal drinking age. Guests will not be permitted to enter the stadium if they are visibly intoxicated. Drunk and disorderly behavior will result in ejection from the stadium without refund. A maximum of two (2) alcoholic beverages per purchase is permitted, which may be reduced without prior notice. All alcohol sales end at the conclusion of the third (3rd) quarter, but may be discontinued at any time at the discretion of stadium management.

All lots at M&T Bank Stadium are sold in advance by permit only. If you do not have a permit, please consider an area garage or surface lot. Look for the Ravens logo at downtown parking locations! There are more than 30,000 spaces in garages and lots North, East, South and West of M&T Bank Stadium. For locations of parking garages, call 410-261-RAVE (7283) or **see** our Directions/Parking section.

Park and Ride Bus Transportation

For transit information, call: 410-539-5000 or 1-866-RIDE-MTA or visit https://mta.maryland.gov/.

Reserve Ravens Parking In Advance

If you do not have a permit for a stadium lot, purchase parking with ParkMobile or view a map of downtown parking options.

Ravens Ride

Ravens Ride offers a safe, comfortable and convenient transportation solution with departures from Carney, Jessup, South West & White Marsh Park and Rides as well as Manchester, Westminster and Owings Mills.

The "Ravens Walk" bus will depart 3.5 hours prior to kickoff so you may enjoy Ravens Walk before the game! Reservations are strongly suggested for the "Ravens Walk" bus. For more information on pricing, pickup times, and to find the location nearest you, please visit www.ravensride.net.

Season bus passes are available at discounted rates, and pre-season game transportation is also available. Ravens Ride is available for Baltimore Ravens home games only.

In order to provide a safer environment for the public and significantly expedite guest entry into NFL stadiums, M&T Bank Stadium follows the NFL Clear Bag Policy. Only the following types of bags are allowed:

• Bags that are clear plastic, vinyl, or PVC and do not exceed 12" x 6" x 12". The bags may be hand-carried or have a shoulder strap. (Officially licensed NFL team logo clear plastic tote bag measuring 12" x 6" x 12" is available through club merchandise outlets).
• One Gallon clear plastic freezer bag (Ziploc bag or similar)
• Small clutch bags/belt bags are allowed but should not exceed 4.5" x 6.5" , with or without a handle or strap. These can be carried separately or within a clear plastic bag.

Banners are permitted provided they are not commercial, political, offensive, or in poor taste. Banners may not obstruct the view of any fans; cover existing stadium signage including fascia walls/field walls or markings; or present any safety hazard. Banners or flags may not be attached to a pole.

A designated bicycle parking area at M&T Bank Stadium is conveniently located behind the Bud Light Bash tents by Southwest Gate D. The area is marked with a large reflective sign and is monitored by security personnel during Ravens games. Please do not use railings, light poles or trees around M&T Bank Stadium to secure bicycles.

Small still photography cameras are permitted in the stadium during Ravens games. Small pocket-sized digital cameras with a zoom lens 6 inches or shorter are permitted. Larger 35mm cameras cannot exceed 3 inches in length. Please refrain from using flash photography. Video cameras are strictly prohibited. NFL policy prohibits the video taping of any Ravens game unless written authorization has been obtained from the Baltimore Ravens.

Charging stations for cell phones and similar devices are located around M&T Bank Stadium.

• Lower-Level: Sections 106, 117, 136, 144
• Club Level: Sections 200 and 229
• High Noon Overlook (Upper-Level): Sections 500, 516, 526, 535

Children age 2 and under may be held in an adult's lap and are not required to have a ticket to the game.

The Ravens have teamed up with Home Team Captions and Caption Colorado to provide closed captioning for deaf and hard of hearing individuals at all home games. Closed captioning for the public address system is available on the ribbon boards around the seating bowl, as well as in the Ravens' official mobile app. Closed captioning for the Ravens' radio broadcast is also available in the official mobile app.

Captioning is available via personal smartphones or a courtesy handset acquired on gameday. Deaf and hard of hearing guests can enable their personal device at any time by following these easy steps:

For the Ravens' Radio Broadcast:
• Go to www.mobilecap.net.
• When prompted, enter your name and event ID 1016.
• The program will start running automatically.
• Please remember to log out after the event.

The courtesy handsets can be acquired on game day at any Guest Services Location (Section 100, 118, 500, or 527), or at the Club Level Concierge Desks (Sections 202, 223, 229, or 250) inside M&T Bank Stadium.

All tickets will be scanned at entry to the club level. Only guests holding valid club or suite level tickets will be allowed entry. Tickets must be scanned out when exiting the club level to be valid for re-entry.

Newly built and renovated Clubs are available for hosting non-gameday events and offer amazing experiences and views of the city. These spaces are available for corporate events, conferences, trade shows, meetings, proms, weddings, and other functions. Please email contact.us@relentlessevents.com for availability and booking.

Ravens fans can expect outstanding quality and value when seeking refreshments. Hospitality Evermore, a nationally recognized leader in stadium concessions, provides an extensive assortment of dining options, ranging from standard stadium fare to local favorites. There are 44 concession stands located on the lower and upper levels and 11 stands on the Club Level. Hospitality Evermore accepts Visa, Master Card, American Express, and Discover.

The Ravens accept Visa, the preferred card of the Baltimore Ravens, and other products including MasterCard and American Express. Whether you're purchasing game tickets, breezing through the concession line or buying that special piece of merchandise, for game day, Visa is the way to go!

Designated Driver is now Decide to Ride program. Fans of legal drinking age who hold a valid driver's license are eligible to pledge one of the following:

• pledge to become a designated driver
• pledge to not drink alcohol beverages during the game
• pledge to drink responsibly by not driving and utilizing ride share as an alternative

Just scan the QR Codes located at any Guest Services Center (Sections 100,118,500,527); Guest Services Booths (Sections 118, 134, 519, 546) or any of the four concierge desks on the Club Level.

Drivers will receive a redeemable coupon for use at the concessions stands. Drivers can redeem the coupon for one free Michelob Ultra Zero non-alcoholic beer or a Coca-Cola fountain soda during the game.

#RavensNeverDriveDrunk

The Ravens will eject any person whose behavior is unacceptable or illegal in nature. Game tickets will be de-activated without refund and the offender(s) will be escorted from M&T Bank Stadium. Offenders are subject to possible legal consequences of their actions and PSL Owners will be notified of any incidents with guests holding tickets for their seats. Such incidents will be reviewed in conjunction with past PSL account history and patterns of inappropriate behavior could result in the loss of PSL's and Season Tickets. See Text for Help for more information on stadium assistance related to unacceptable behavior and PSL Account Incident Review for additional information on the incident review process.

Fans arrested or ejected from the stadium will be prohibited from attending future Ravens games until they have completed an online fan conduct class and they submit a letter of apology to the Ravens regardless of the results of the review process. Unauthorized fans who enter the field surface at any point during the game are considered trespassers and will be arrested.

There are eighteen (18) elevator locations in M&T Bank Stadium. There are two banks of elevators located on both the North and South sides of the stadium for use by suite patrons, holding either suite tickets or guest passes, and disabled persons.

• Lower-Level: Sections 103, 117, 124, 129, 148, 150
• Club Level: Sections 203, 217, 223, 229, 248, 250
• High Noon Overlook (Upper-Level): Sections 502, 517, 523, 530, 549, 551

There are ten (10) elevator locations in M&T Bank Stadium, with six (6) locations available for all guests. The four (4) elevators that provide ticket holders with access to the Club Level require a Club Level ticket or Suite ticket for access.

• Lower-Level – All Guests: Sections 117 and 148
• Lower-Level – Club Level or Suite Ticket Holders only: Sections 129 and 145
• Club Level – All Guests: Sections 217 and 245
• Club Level – Club Level or Suite Ticket Holders only: Sections 248 and 250
• High Noon Overlook (Upper-Level): Sections 517 and 545

MedStar Health provides medical services at the five (5) first aid stations located throughout the stadium. First aid services are available beginning two (2) hours prior to kickoff and up to 30 minutes after the conclusion of the game. In the event of a medical emergency, please notify the nearest Ravens personnel. First Aid locations are listed below.

• Lower-Level: Sections 100 and 118
• Club Level: Section 204
• High Noon Overlook (Upper-Level): Sections 518 and 545

Please note that the NFL is continuously reviewing its scheduling procedures to ensure exciting and meaningful games are available for viewing by the largest number of fans and so further changes to flexible scheduling could be implemented in the future. Flexible scheduling is in effect during the following windows (the "Flex Scheduling Windows"):

• For Sunday Night Football, it may be used up to twice between Weeks 5-10, and any week during Weeks 11-17;
• For Monday Night Football it may be used any week in Weeks 12-17;
• For Thursday Night Football it may be used up to twice between Weeks 13-17.
• During the Flex Scheduling Windows, the games initially scheduled for Sunday Night Football (on NBC), Monday Night Football (ESPN or ABC), and Thursday Night Football (on Prime Video) are tentatively scheduled and subject to change;
• Only Sunday afternoon games (or those listed as TBD) are eligible to be moved to Sunday night, Monday night, or Thursday night, in which case the initially scheduled Sunday, Monday, or Thursday night game would be moved to Sunday afternoon;
• Sunday afternoon games may also be moved between 1:00 p.m. and 4:05 p.m. or 4:25 p.m. ET.

Scheduling for Week 18

• As in prior seasons, for Week 18, the final weekend of the season, the scheduling of the Saturday, Sunday afternoon, and the Sunday night games is not assigned. The schedule for Week 18 will be announced at the conclusion of Week 17.

Additional Flexible Scheduling Information:

• The game that has been tentatively scheduled for Sunday Night Football, Monday Night Football, or Thursday Night Football during the Flex Scheduling Windows will generally be listed at 8:20 p.m. ET, 8:15 p.m. ET, and 8:15 p.m. ET, respectively.
• The majority of games on Sundays will typically be listed at 1:00 p.m. ET during the Flex Scheduling Windows except for games played in Pacific or Mountain time zones, which will be listed at 4:05 or 4:25 p.m. ET.
• For Sunday Night Football in Weeks 5-13 and for Monday Night Football in Weeks 12-17, the NFL will decide and announce no later than 12 days in advance of the game, which game will be played on Sunday night and which game will be played on Monday night.
• For Sunday Night Football in Weeks 14-17, the flexible scheduling decision will generally be made no later than 6 days prior to the game.
• For Thursday Night Football in Weeks 13-17, the flexible scheduling decision will generally be made no later than 21 days prior to the game.
• Fans and ticket holders must be aware that NFL games in the Flex Scheduling Windows are subject to change generally at least 12 days in advance (and at least 6 days in advance for Sundays in Weeks 14-17) and should plan accordingly.

There are 11 Flock Shops located at M&T Bank Stadium.  The daily Flock Shop is located in the MedStar Health Gate A plaza.  Shops located on the Lower-Level concourse can be found at Sections 113, 126, and 140. Relocated locations on the Club Level can be found at Sections 202, 224, 229 and 251. On the Upper-Level concourse, shops can be found at Sections 501, 514, 526 and 540). For all your Ravens merchandise needs, log onto www.baltimoreravens.com/stadium/flock-shop or contact Fanatics at 410-627-9432.

Two great transportation options are MTA public transit and the Ravens Ride bus service. For light rail service, subway or bus routes call the MTA at 410-539-5000 or 1-866-RIDE-MTA or visit mta.maryland.gov, or www.mta.maryland.gov/pass-store.

For more information on obtaining a season long pass and for bus options including a list of locations close to you, please visit https://www.ravensride.net/.

Entry gates are MedStar Health Gate A (North), Gate B (East), Southwest Gate C (Southeast), Gate D (Southwest), South Gate (South), Gate A2 (Northwest), Gate E and SeatGeek Gate F (West).

Suite entrances are exclusively for use by fans holding suite level tickets. Gates open to the public 2 hours prior to kickoff. Tickets will be scanned using bar code readers upon entry to ensure authenticity.

Guest Service Ambassadors assist fans during games with stadium information, lost children, driving directions, first game certificates, special moment buttons, wheelchairs and hearing-impaired devices. Guest Services Locations are listed below.

• Lower-Level: 100 and 118
• Club Level – Concierge Desks: 204, 224, 229, 250
• High Noon Overlook (Upper-Level): 500 and 527

Guest Service Kiosk locations are listed below:

• Lower-Level: 100, 118, 134
• Club Level – Concierge Desks: 204, 224, 229, 250
• The Overlook (Upper-Level): 500, 519, 527,548

Incidents of inappropriate behavior or ejection involving guests holding tickets for PSL seat locations are reviewed to determine if the incident violates PSL Agreement fan conduct provisions. The review of the incident would include the following:

1. A determination of the nature and seriousness of the incident. Any incident resulting in ejection would be considered serious.
2. The relationship the offender(s) has to the PSL Owner.
3. How the tickets were acquired by the offender(s).
4. Past history of incidents related to the PSL Owner or PSL account or the offenders.
5. A notification of the incident and results of the review will be provided by mail to the PSL Owner once the review is completed.

Any items found should be delivered immediately to a guest services location, club level concierge desk, or to a stadium team member. To recover lost items once you have left the stadium, please leave a voicemail and submit a lost and found report. There is a voicemail system checked daily for lost and found. The phone number is (410) 230- 8505. Please submit a lost and found report and provide as much detail as possible. If your item is found, a representative will contact you. Items will be held for 90 days.

All guests are encouraged to visit a Guest Services Center with their children to obtain an ID wristband. The child's name, wristband number, and seat location is registered in a confidential log book. Any child who is lost would then be escorted to a Guest Services Center and quickly returned to his/her respective seat location.

NOTE: Depending on the needs of the guest, this service is available to all, regardless of age.

Our Multipurpose Guest Service locations can be used for nursing mothers and/or guests with disabilities who might need to escape the elements during the game. These spaces are stocked with sensory items such as headphones, toys, etc., allowing a comfortable, quiet, private area for those that need it.

• Lower-Level: Sections 100 and 118
• Club Level: Section 219
• High Noon Overlook (Upper-Level): Sections 503 and 529

For personal accounts, changes can only be made if legally your name has changed due to marriage or divorce. For these changes, proof of documentation may be required.

For company accounts wanting to update the secondary contact information, request must be submitted in writing to the Ravens Ticket Office by the primary account holder of record. This can be submitted via email (ravens.ticketoffice@ravens.nfl.net) or via mail. Requests must be made on company letterhead or submitted by the current secondary contact on the account.

The PSL Owner must include their account number. Account holder signature is required if sending via mail. If sent via email, the email must be sent by the account holder's email address on file.

For any other changes despite marriage, divorce, or changing secondary contact information, a Private PSL transfer will need to be completed. Private Transfers can be completed on the PSL Marketplace. For general information regarding PSL transfers, please visit https://www.baltimoreravens.com/tickets/psl/buy-sell.

PSL Owners can log in to their SeatGeek Account Manager to make payments towards their invoice(s), access mobile tickets, forward tickets to their guests , donate tickets to charity, buy tickets to an upcoming game, or post tickets for sale on SeatGeek.com.

*Please note that PSL Owners should never share account information, including account number and password, with untrusted sources.

Standard Parking Plus (SP+) is the parking operator for the Camden Yards Sports Complex and they can be reached by calling 410-347-9330. Parking lots open 4.5 hours prior to kickoff and all lots at M&T Bank Stadium are sold in advance by permit only.

All oversized vehicles including RVs, campers, and sprinter vans can be accommodated. For oversized parking availability, contact the Ravens Ticket Office at 410-261-RAVE (7283) in advance of gameday.

Tailgating rules apply, and all tailgating activities on stadium-controlled parking lots must end 30 minutes after the start of the event; after which fans must enter the stadium or otherwise leave the parking lots.

If you are interested in purchasing PSLs and Season Tickets, contact the ticket office at 410-261-RAVE (7283) for more information. Fans looking to buy or sell PSLs can also visit the Ravens PSL Marketplace.

• Bags that are clear plastic, vinyl, or PVC and do not exceed 12" x 6" x 12". The bags may be handcarried or have a shoulder strap. (Officially licensed NFL team logo clear plastic tote bag measuring 12" x 6" x 12" will be available through club merchandise outlets).
• One Gallon clear plastic freezer bag (Ziploc bag or similar)
• Blankets, tarps, coats/jackets, binoculars
• Seat cushions without a back, zipper, or pocket are allowed as well as inflatable seat cushions.
• Small clutch bags/belt bags are allowed but should not exceed 4.5" x 6.5" , with or without a handle or strap. These can be carried separately or within a clear plastic bag. An exception may be made for medically necessary items after proper inspection at a gate designated for this purpose.
• Food is allowed to be brought in a clear plastic bag
• iPads & tablets
• Battery heated clothing with battery removed/visible for inspection

Thank you for your understanding and cooperation in helping to make our stadium safe.

• Air horns or horns of any kind
• Artificial noise makers
• Backpacks
• Beverages
• Binocular/Camera cases
• Bottles (plastic or glass)
• Camera tripods and monopods
• Cans
• Clothing with profanity, political messages, or any offensive language/messages
• Containers/Flasks
• Coolers/ Thermoses
• Cowbells
• Electronic Cigarettes
• Flag/banner poles
• Footballs or balls of any kind
• Grocery-type bags
• Hard Foam Beverage Holders/Hand
• Hoverboards
• Laser pointers/pens
• Purses larger than 4.5" x 6.5", with or without a strap
• Plastic grocery bags
• Plastic Ziploc-style bags that are larger than one-gallon sized
• Seat Cushions with a back, pocket, zipper, or with a foam core thicker than 1"
• Selfie sticks
• Tote bags
• Umbrellas
• Video cameras
• Weapons or dangerous objects
• Whistles

The official one-stop-shop for transferring or listing PSLs. The PSL Marketplace (powered by STR) makes it easy, safe, and secure to facilitate. All postings and transactions are verified by the Ravens each step of the way. Visit baltimoreravens.com/pslmarketplace to learn more.

Tired of doing all the work to put on the perfect tailgate? If so, leave the food at home and head to RavensWalk, presented by Safeway, for the ultimate tailgate experience for all Ravens Fans. Located on the walkway leading from Oriole Park at Camden Yards to M&T Bank Stadium, in between lots B and C, fans can experience the NFL's premier pre-game experience!

Open four hours before every Ravens home game, fans can enjoy a number of different bars and food trucks, as well as a DJ to make your tailgate activities seamless. Ravens Walk will close one hour before kickoff.

There are 46 restrooms on the upper and lower concourses and 28 on Club Level. Changing stations are available in all restrooms. All restrooms are accessible to fans with disabilities. Family Restroom Locations are listed below.

• Lower-Level: Sections 100, 117, 127
• Club Level: Section 220
• High Noon Overlook (Upper-Level): Sections 513, 527, 540, 553

Men's, Women's, and Family Restrooms are available on the 1^st and 2^nd floor of Frank's RedHot Backstage.

For information on purchasing a luxury suite for the season or a party suite for an individual game at M&T Bank Stadium, please call 410-701-4128.

All Single Game tickets must be purchased online through our website or through our ticketing partner, SeatGeek.

To purchase single game tickets, please visit https://www.baltimoreravens.com/tickets/single-game/.

If you need assistance on how to purchase tickets, please give us a call at 410-261-RAVE (7283). However, please note we do not sell single game tickets over the phone.

M&T Bank Stadium is a smoke-free facility. Fans are only allowed to smoke in designated areas outside Gates B, C, & Southwest Gate D after ingress is complete. This policy also applies to e-cigarettes or any alternative smoking product – they are not permitted. Guests who fail to comply with this policy will be ejected from the stadium.

Stadium tours can be booked in advance. For more information on stadium tour offerings, including available dates & times, please visit https://www.baltimoreravens.com/stadium/tours.

Majority rules in seating bowl. This should be followed for fans of both teams

Standing is allowed by both teams for the following

• Big plays – interceptions, 3^rd down stops, sacks, general things that excite fans during games
• Any points scored – touchdown, field goal

The Ravens daily ticket operation is located in the Southwest area of the stadium, near Gate D. On weekdays, fans can park in Lot D and enter through the Southeast Suite lobby. Please call before arriving as office hours will vary. On Gamedays when the team is at home, the main ticket office is located by SeatGeek Gate F.

Mailing Address:
Baltimore Ravens
M&T Bank Stadium
1101 Russell Street
Baltimore, MD 21230

Phone: 410-261-RAVE
Fax: 410-468-1340
TTY Service for Hearing Impaired: 410-243-9994

M&T Bank Stadium Box Office Hours of Operation: Mon-Fri 9:00 a.m.-5:00 p.m. (available for phone calls on Saturday prior to Sunday home games from 10:00 a.m. - 2:00 p.m.)

Single game Ravens ticket purchases can be purchased online through SeatGeek.com.

1. Cooking is not permitted within two (2) feet of vehicles.
2. Charcoal Cooking: Use self-starting briquettes only. No lighter fluid is permitted. Always use fresh coal.
3. Propane Cooking: There is a twenty-pound tank limit. The canister must be mounted to grill assembly.
4. Fires are not to be left unattended! Discard used coals in red barrels located in the lot. All fires must be always contained and operated in a safe manner. Do not place hot grills under your vehicle to be used later.
5. Open burning in Baltimore City is prohibited. Recreational fires, outdoor fire pits and the use of any combustible or flammable liquids in a container or open space as a fuel source is prohibited.
6. The fire code official is authorized to order the extinguishment of open burning that creates or adds to a hazardous or objectionable situation. The Ravens and Standard Parking Plus (SP+) want your tailgate experience to be safe and enjoyable for all. Please contact our Guest Services representatives at 410-230-8017 or Standard Parking Plus at 410-347-9330 if you have any questions.

For Ravens home games, tailgating rules are as follows:

• Lot A – Hot
• Lot B/C – Hot
• Lot F – No tailgating permitted
• Lot G – Hot
• Lot H – Hot
• Lot K – Cold
• Lot L – Cold
• Lot N – Hot
• Lot NN – Hot
• Lot O – Hot
• SWH – Cold

For non-Ravens events held at M&T Bank Stadium, tailgating rules vary. For other sporting events (such as Rugby or Soccer matches), tailgating rules for Ravens home games apply. For other non-Ravens events such as concerts, no hot tailgating is permitted – cold tailgating only.

A Text for Help Messaging Service is available to all guests with smartphones at M&T Bank Stadium, which offers a fast and easy method to report any issues or concerns directly to the security staff. It's a simple and convenient process:

1. Open a blank text message and address the message to 410-324-6141
2. Text messages can be up to 160 characters in length and a subject for the text is not required.
3. For us to best serve you, please be as accurate and specific as possible with seat locations and descriptions of the issue or concern.
4. Once the text message is received by stadium staff, you will receive an immediate confirmation response message stating, "Your message has been received by stadium personnel."
5. The issue will then be reported to appropriate stadium personnel for follow up. If more information is needed, the operator will respond with additional questions.

The Ravens Ticket Office does not exchange tickets.

You can conveniently donate your tickets to the Ravens local charity through your Ravens Account Manager.

1. Simply log in to your personal account and select "Offers."
2. Click "Donate to Charity."
3. Then, forward all donated tickets to the email address listed under the "Donate."

Please note tickets must be sent at least 3 days prior to the game to allow for proper distribution.

PSL transfer paperwork can be securely conducted via the official Ravens PSL Marketplace website. Internally, the Ravens Ticket Office will process approved PSL transfer forms between the end of the season-May 1^st and September 1^st-October 15^th. To learn more and get started, go to baltimoreravens.com/pslmarketplace.

For the safety and enjoyment of our fans, please note that ticket re-sales on or around M&T Bank Stadium and the Camden Yards Sports Complex (including box office and parking areas) are subject to the following:

Ticket re-sale at face value or less constitutes solicitation and/or commercial activity, both of which are prohibited by Maryland law on property owned or operated by the Maryland Stadium Authority. Such conduct could result in citation and criminal prosecution.

Umbrellas are not permitted in the stadium for the safety and sightlines of other fans. Rain gear of choice is a poncho. For more information on prohibited/permitted items see our list above.

M&T Bank Stadium now features a state of the art, high density WiFi system that allows fans to quickly connect to the internet. This service, provided by the Ravens & Verizon, is free to all fans. For an enhanced game day experience, be sure to download the Ravens smartphone app from your app store. In addition, the stadium's cellular network supports multiple carriers, including Verizon, AT&T and Sprint.

Will Call windows are located at the main ticket office, on the Northwest corner of the stadium by SeatGeek Gate F. During the football season, please call 410-261-RAVE (7283) to confirm hours. On game day, the windows are open 2 ½ hours prior to kickoff. Photo identification is required for all pickups.