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Ravens Team Member Communication Portal

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Know Before You Go

TIMELINE

5:00am: Team Member Shuttle

6:00am: D/E/F/NN Lots Open

8:30am: Guest Parking Lots Open

8:30am: Command Center Staffed

9:00am: Media Gate & Press Box Open

10:00am: RavensWalk, Roof Deck & Gatehouse, The Landing, & Hospitality Village opens

11:00am: All Gates Open

1:00pm: Kickoff/Tailgating Ends

Start of 4th quarter: Alcohol Cutoff

4:00pm: Anticipated End Time

GATES

Gates open to Public at 11am

All gates are open

Smoking Pens: Gates A, B, C & D will have smoking pens set 15 min. after kickoff

Team Member Check In Locations:

Gate C: 5:00 AM for SAFE/Fanatics

Gate D: 4:45 AM, For Hospitality Evermore/ABM

SE Lobby: 6:00 AM for Network Screening/Staff, Player/Coaches Entrance, Cheer

SW Lobby: 8:00 AM GSHA's Supervisors, 9:00 AM GSHAs

Media Gate: 9:00 AM

Gate A1: Entry & Re-Entry For Gate A PLaza Store

PARKING

Guest Parking Lots Open at 8:30am
A,B,C,D,F,G,H,N,NN,O,K,L

Lots In Use
All Lots in Use
ADA Lots - B/C, R, $60 first come first serve

Tailgating
No Tailgating: D,E,F, Casino
Cold Only: K,L,SWH
Hot: A, B/C,G,H,N,NN,O

Text for Help: 410-324-6141

MARKETING

Gameday Sponsor: Novartis

Gate Giveaway: N/A

Special Effects:
10am Continuity Check

Pyro: Anthem, Player Intros, after scores & after halftime

Co2 Towers: Intros

Fog Curtain: Intros

National Anthem: Ryan Brown

Color Guard: Joint Forces & Vietnam Vets

Flyover: N/A

Flag: N/A

Honorary Captain: Quincy Wilson

Legend: Michael Oher

Promotions:

Southwest Captain of the Game

CSX Seats for Service

Wawa Kickoff Kid

Honor Rows

Rising Stars Relay (pregame)

Honorary Captain

Dunkin Defensive Section

Perch Party

MD Lotto Pass for Cash

Halftime: Mutts Gone Nuts Frisbee Dogs

Initiative: NFL: My Cause My Cleats | Ravens: Play60

Color Guard: Air Force & Space Force

Flyover: (1) UH-72 Lakota

Honorary Captain: Coaches of the Year

Legend: Mike Flynn

Promotions:
Southwest Captain of the Game
Wawa Kickoff Kid
Honor Rows
CSX Seats for Service
Rising Stars Relay
Maryland Lottery Pass for Cash
Marriott Legends Experience

Halftime: Rob Base

Day of Champions: Coaches & Selected Players to meet at Section 105 by 3:30pm

TICKET OFFICE

Club Level - Big Truck Tasting 11:00AM - 1:00PM (NW & SW Club Elevator Lobbies) 

Post Game Bars - 253 & 232 SE

Family Waiting Area - Section 224

The Perch - DJ Kopec at Section 534, Big Truck Bar at Section 507, Pregame Live Show Section 519, Perch Merch at Retail Locations 501, 514, & 540, Heaters in Corner Notches

Hospitality Tents/Sales Tables - 10:00 AM

Miller Lite Gatehouse Lower Level & The Landing - Open at 10:00am

Miller Lite Roof Deck - 10:00am—12:30pm, Re-Opens to GA at 12:45 PM

Membership Clubs: Legends Visit Terrance West 11:30AM - 1:00 PM PSL Experiences: Sideline VIP (sec 119), Tunnel (sec 126), West Endzone Field Visit (will call window). Postgame Field Visit for Trust and Raven Only.

RAVENSWALK

Setup/Load In: 8:00am

Exhibitors Ready By: 9:30am

Ravenswalk opens: 10:00am

Band Marching: 11:50am

Ravenwalk Closes/Tailgating Ends: 1:00pm

CONCESSIONS/RETAIL

CONCESSIONS:

Vouchers Accepted at All Locations EXCEPT: Action Station on Club Level, Chesapeake Market, Jimmy's Seafood, & Shake Shack

EMPLOYEE: Concession Stands open @ 10AM, Sec 115 & 532

Sagamore Cider: 204 224, 324, 362, 406, & 444
Crush of the Game: Meadowlands Crush 204 & 234
Hot Dog of the Game: Tango Dog
Kickoff Classic Locations: All Items Under $5 Flock Friendly Pricing

RETAIL:
All Locations Open with Gloves, Knit Kats, Scarves, & Hand Warmers
Flock Shop at Gate A Plaza & Merch Trailer on Ravens Walk Open @ 10am
Matchup Pins Available in All Locations
Lululemon Items Located in Gate A Plaza, 140 West Store & Club Level - 3 New Women's Outerwear Pieces Featured Throughout Locations

GUEST EXPERIENCE

The guest experience team (Colleen, Charlie, Ryan, Kevin, & Jonathan) can be found on the Guest Services Channel. Guest Services Phone Extensions:

GS 100: (8124) GS 118: (8101) GS 500: (8529) GS 527: (8528) Command Center: (8050)

There will be a Guest Services Carts located at Sections 118, 134, 519 & 546 for responsible driver sign-up: Now done via QR code. 1st game certificates & celebratory buttons.

Reverse ATMS: 117,146,502,529,250 (M&T Bank Stadium is cashless. Please report to command center if you see any cash transactions).

REWARDS & RECOGNITION
Great Play Card Prize Station Start of 4th Quarter A1 Ramp

2025 Great Play Prizes

Prizes Prize Value
Koozie 1 pt.
30th Season Decal 1pt.
2 Pack Bracelet 3 pts.
Keychain 3 pts.
Sunglasses 5 pts.
Lamar Jackson Pennant 5 pts.
Cooling Towel 5 pts.
2 Pack Logo Coaster 5 pts.
Gloves 10 pts.
Vertical Scarf 10 pts.
Beach Towel 10 pts.
24 Pack Cooler 15 pts.
Blanket 15 pts.

2022-2024 Rewards & Recognition Committee

We're excited to reignite our committee's mission with fresh ideas and renewed enthusiasm. This is your chance to help shape how we recognize and reward the outstanding work happening beyond the field. Whether it's creating innovative recognition programs, planning fun and engaging events, or simply sharing new ideas on how we can make our team feel valued, your input is essential.

We're also looking to expand our committee with new members who are passionate about making a difference. We are looking for members from each partner. If you are interested in joining, please let me know as we will welcome your participation. This diverse input will ensure that our recognition efforts resonate across the entire organization, reflecting the unique contributions from every area of our team.

Here's what we're looking forward to:

• New Ideas: Bring your best ideas on how we can enhance our rewards and recognition efforts.

• Creative Programs: Let's brainstorm and develop new initiatives that will surprise and delight our team members.

• Active Participation: We want everyone's voice to be heard—your involvement will help us create a dynamic and inclusive recognition culture.

This is more than just a committee—it's an opportunity to make a real impact on our workplace culture and practical application of hospitality in color. By working together, we can build a rewards and recognition program that not only motivates but also inspires every team member to continue giving their best.

Let's come together with renewed passion and make a difference that will resonate throughout our organization. I'm excited to see what we can achieve as a team, and I can't wait to hear your ideas!

Please join us at our next meeting on October 1st as we kick off this exciting new chapter for 2025 and beyond. You can RSVP below before September 17th.

Together, let's make our Rewards & Recognition Committee the heartbeat of the Raven's game day culture. If you have any thoughts or suggestions beforehand, feel free to reach out to charlie.sweeney@ravens.nfl.net — I'd love to hear from you!

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