While the "official" season ticket renewal process for 2021 will not start until early February, we are offering a "soft launch" payment plan opportunity with an extra month to allow for a head start. This special payment option requires 20% down by January 15th and, after that, a quarter of your remaining balance would automatically be charged on the February 15th, March 15th, April 15th and May 15th schedule.
There is no requirement to participate or to do anything right now but if this new option would be beneficial, we encourage you to take advantage of it! Invoices for the 2021 season are now live on Account Manager – as promised, season pricing is unchanged and account credits (if applicable) have already been applied towards the balance.
The NFL has every expectation that there will be a full game schedule in 2020. However, if a game is cancelled and cannot be rescheduled, or is played under conditions that prohibit fans from attending, ticket buyers who purchase tickets directly from the club (i.e., Season Tickets or Single Game Tickets) will receive the option of a full refund of the ticket purchase price (plus associated fees) for any impacted games or have the ability to apply the applicable amount to a future ticket purchase.
The refund policies for single game tickets purchased through NFL Licensed Channels are as follows (the Ravens do not currently offer primary ticket sales via SeatGeek or StubHub):
Ticketmaster: Automatic refunds provided for all primary and resale ticket purchases within 30 days of cancellation.
SeatGeek: Refunds provided upon request for all primary and resale ticket purchases within 30 days of cancellation.
StubHub: No refunds except in states where it is required by law (Maryland does not have that requirement). Credit issued worth 120% of original order. Credit expires in 2022 and can be used on any future StubHub purchase.
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