The NFL has every expectation that there will be a full game schedule in 2021 with a full stadium capacity. However, if a game is cancelled and cannot be rescheduled, or is played under conditions that prohibit fans from attending, ticket buyers who purchase tickets directly from the club (i.e., Season Tickets or Single Game Tickets) will receive the option of a full refund of the ticket purchase price (plus associated fees) for any impacted games or have the ability to apply the applicable amount to a future ticket purchase.
The refund policies for single game tickets purchased through NFL Licensed Channels are as follows (the Ravens do not currently offer primary ticket sales via SeatGeek or StubHub):
Ticketmaster: Automatic refunds provided for all primary and resale ticket purchases within 30 days of cancellation.
SeatGeek: Refunds provided upon request for all primary and resale ticket purchases within 30 days of cancellation.
StubHub: No refunds except in states where it is required by law (Maryland does not have that requirement). Credit issued worth 120% of original order. Credit expires in 2022 and can be used on any future StubHub purchase.
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