Baltimore Ravens M&T Bank Stadium Know Before You Go COVID FAQ

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WE WANT YOU AT 100%

As a ticketholder, you must agree that neither you, nor any of your guests, will attend a game if any one or more of the following is true on game day:

  • Within the prior 14 days, you have tested positive for, or been exposed to someone who has tested positive for, COVID-19
  • Within the prior 48 hours, you have experienced symptoms of COVID-19 (e.g., a fever of 100.4⁰F or higher, cough, shortness of breath or difficulty breathing, chills, repeated shaking, muscle pain/achiness, headache, sore throat, loss of taste or smell, nasal congestion, runny nose, vomiting, diarrhea, fatigue or any other symptoms associated with COVID-19 identified by the CDC)
  • Within the prior 14 days, you have travelled to any state or international territory identified by federal or applicable local governments as being subject to travel or quarantine advisories due to COVID-19.

COVID-19 WARNING & ASSUMPTION OF RISK

COVID-19 WARNING YOU MUST FOLLOW ALL STADIUM POLICIES, INCLUDING HEALTH AND SAFETY POLICIES, AND POSTED INSTRUCTIONS WHILE IN THE STADIUM AND ON STADIUM GROUNDS AN INHERENT RISK OF EXPOSURE TO COVID-19 AND ITS VARIANTS EXISTS IN ANY PUBLIC PLACE WHERE PEOPLE ARE PRESENT. COVID-19 IS AN EXTREMELY DANGEROUS DISEASE THAT CAN LEAD TO SEVERE ILLNESS AND DEATH. WHILE PEOPLE OF ALL AGES AND HEALTH CONDITIONS HAVE BEEN ADVERSELY AFFECTED BY COVID-19, CERTAIN PEOPLE HAVE BEEN IDENTIFIED BY PUBLIC HEALTH AUTHORITIES AS HAVING GREATER RISK BASED ON AGE AND/OR UNDERLYING MEDICAL CONDITIONS. -- NO PRECAUTIONS CAN COMPLETELY ELIMINATE THE RISK OF EXPOSURE TO COVID-19. BY ENTERING THE STADIUM AND STADIUM GROUNDS, YOU VOLUNTARILY ASSUME ALL RISKS RELATED TO EXPOSURE TO COVID-19 AND ITS VARIANTS.

How to Protect Yourself and Others

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Face Coverings

We are excited to welcome the Ravens Flock back to M&T Bank Stadium for the 2021 season. We would like to share some information to help you better prepare for gameday.

In accordance with Baltimore City's revised Covid-19 guidelines, the below guidance outlines new protocols for Ravens games played at M&T Bank Stadium.

All ticketed fans will be required to wear an approved face covering at all times when in an indoor area of M&T Bank Stadium, regardless of vaccination status, unless actively eating or drinking.

The indoor face covering requirement will include, but is not limited to, retail stores, restrooms, the Club Level concourse, elevators, corridors, suites, first aid rooms, Guest Service Locations and the Press Level.

Masks must be worn on the Club Level concourse. However, masks will not be required in the Club Level seating bowl. Mask wearing will be required inside suites but not required on suite balconies.

Face coverings must adequately cover both nose and mouth and fit snugly at the sides of a face and secured under the chin.

Children who are two years and younger do not require a face covering.

For the safety of our guests and our staff, all working staff will be required to wear a mask in all areas of M&T Bank Stadium – including all indoor and outdoor areas of the facility.

Guests who refuse to wear a mask will first receive a warning, and second time offenders will be removed from the stadium.

The health and safety of our fans will remain our organization's top priority. To maintain a safe gameday experience, our close collaboration with health experts and state and local government officials will continue.

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Hygiene

In addition to hand washing stations in all restrooms, hand sanitizer will be readily available for your use throughout the stadium. You may also bring your own hand sanitizer (2.5 oz. bottle or smaller).

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First Aid

If you feel ill at any point before leaving or on your way to the stadium, we ask that you please be a good teammate and stay home.

What’s Different This Year

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Mobile-Only Tickets

All tickets at M&T Bank stadium will be digital and can be accessed through the Ravens app on fans mobile devices. Please have your mobile ticket ready prior to arriving at M&T Bank Stadium.

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Cashless Payment Systems

M&T Bank Stadium will be cashless for food, beverage, and retail purchases. The Ravens accept Visa, the preferred card of the Baltimore Ravens, and other products including Amex and MasterCard. Google Pay and Apple Pay will also be accepted. Reverse ATM's are located on the lower level (sections 117 & 146) and Upper Level (sections 502 & 529).

What the Ravens Staff is Doing to Ensure a Safe Environment

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Enhanced Cleaning

  • We're taking cleaning and disinfection to the next level. All "high touch" surfaces in stadium common areas will be cleaned before, during and after each game or stadium event.
  • "High touch" surfaces include door handles, elevator buttons, handrails, sink handles, toilets, ATMs and other touch screens, turnstiles, vestibules, and water fountains.
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Staff Safety

For the safety of our guests and our staff, all working staff will be required to wear a mask in all areas of M&T Bank Stadium – including all indoor and outdoor areas of the facility.

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Concessions Safety

Cashless System in place to reduce touch points and improve the guest experience at all concession stands, portables and in seat transactions. Reverse ATM's are located on the lower level (sections 117 & 146) and Upper Level (sections 502 & 529).

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Retail Safety

Cashless System in place to reduce touch points and improve the guest experience at all retail locations. Reverse ATM's are located on the lower level (sections 117 & 146) Club Level (section 250) and Upper Level (sections 502 & 529).

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